At Edit Karwao, we value transparency and customer satisfaction. This Refund & Cancellation Policy explains the conditions under which refunds may or may not be issued for our services.
By purchasing or subscribing to any of our services, you agree to this policy.
Digital Services Policy
Edit Karwao provides digital services including tools, software access, and online features. Since these are non-tangible digital products, all payments are generally non-refundable once the service has been activated or delivered.
Eligibility for Refund
Refunds may only be considered under the following conditions:
- If you were charged multiple times for the same service due to a technical error.
- If the service was not activated due to a verified technical issue from our side.
- If a payment was made but no service access was provided.
Non-Refundable Cases
- Change of mind after purchase or subscription.
- Failure to use the service after activation.
- Violation of our Terms & Conditions resulting in account suspension.
- Partial usage of services or subscription period already consumed.
Cancellation Policy
Users may cancel their subscription at any time. However, cancellation will take effect from the next billing cycle, and no refunds will be issued for the current active period.
Refund Process
If your refund request is approved, the amount will be processed within 5–10 business days and credited to your original payment method. Processing time may vary depending on your bank or payment provider.
How to Request a Refund
To request a refund, please contact our support team with your payment details and reason for the request:
Email: support@editkarwao.com
Changes to This Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Continued use of our services indicates acceptance of the updated policy.